Our client, a global payments firm is looking for a highly organised, process-oriented consultant to strengthen the operational management of Marketing Services engagements. The role will help bring greater structure, discipline, and scalability across project administration, agency coordination, commercial processes, reporting, and workflow improvement.

This is a 3-month contract based in Taiwan (hybrid).

Key responsibilities

• Project operations: Manage project trackers, resource plans, timelines, documentation, operational dashboards, meetings, action logs, and follow-ups across multiple engagements.
• Agency brief management: Own the briefing process from intake through execution, including templates, approvals, stakeholder alignment, deliverables, milestones, and readiness.
• Contract & commercial administration: Support SOW, invoicing, vendor management, budget tracking, and coordination with Finance, Procurement, Legal, and Delivery etc teams.
• Process excellence: Identify bottlenecks and develop standardized workflows, templates, playbooks, and governance practices; support automation and AI-enabled workflow opportunities.
• Portfolio & resource reporting: Build leadership visibility on project status, capacity, workload allocation, pipeline, operational KPIs, and service delivery metrics.
• Stakeholder coordination: Act as an operational liaison across internal teams, agencies, and creative, media, analytics, technology, and consulting stakeholders.

Consultant profile

• 4–7 years of relevant experience in agency operations, marketing/ banking operations, PMO/project coordination, consulting operations, or program management.
• Strong project administration, documentation, and process-management discipline.
• Hands-on experience with budgets, contracts, SOWs, invoicing, and vendor coordination.
• Advanced Excel and PowerPoint skills.
• Comfortable managing multiple projects and stakeholders simultaneously.
• Strong communication skills with a detail-oriented and continuous-improvement mindset.
• Fluent in Chinese; English proficiency is preferred.
• Financial services experience is advantageous but not mandatory.