Our client, a global consulting firm is partnering with a leading Indian bank with a significant government business franchise is running a programme to transform its operations. A central part of it is modernising how the Bank processes government-linked schemes and pensions, so that they run faster, are more accurate and need less manual work.

They are looking for a senior government banking specialist to redesign these processes end to end. You will help the Bank automate reconciliation with government systems, tighten exception handling, and strengthen its central pension processing operations. The work directly affects millions of beneficiaries and the Bank’s standing as a government business partner.

Key Responsibilities

• Map current processes for DBT, pension, PPF, NPS and APY, and redesign them end to end.
• Specify automated reconciliation with PFMS and other government portals.
• Design the exception management workflow, including roles, turnaround times and escalation.
• Work closely with the Central Pension Processing Centre (CPPC) to put the redesigned processes in place.
• Review and sign off the SOPs for all processes in scope.

Your Background

• 15+ years of experience in government banking, ideally as a retired DGM/GM who headed government business or a CPPC at a public sector bank.
• Thorough understanding of government scheme flows, pension disbursement and the related regulatory and audit requirements.
• Working familiarity with PFMS and the government payment and reporting portals.
• Experience redesigning processes and writing SOPs in a large banking operations setting.
• Graduate; CAIIB preferred.

Other Info

This is a 6-month (extendable) contract starting in early January 2027, extendable by two further terms of six months each. The role is full-time and on-site at the Bank’s office in Mumbai, and candidates must be available for the full contract term. If selected, you will need to clear the Bank’s background verification before deployment and may be invited to present to the Bank.