Our client is building a leading platform for last-mile access to health products and services across Africa, with a particular focus on women and underserved, lower-income markets.

They are seeking an experienced Product Owner to lead the delivery of customer-centric, data-driven technology products across multiple business initiatives and African markets. The consultant will take ownership of the product roadmap, prioritised backlog and end-to-end delivery process, working closely with Engineering, Business, Operations and other stakeholders to translate business needs into practical technology solutions.

The role requires a technically fluent Product Owner who can work directly with engineering teams, manage multiple concurrent initiatives and drive delivery from requirements definition through development, testing, business sign-off and production release.

Key product areas include AI and machine learning, last-mile delivery technology, IoT/GPS and cold chain management, dashboards and analytics, and mobile application development.

Key Activities

• Own and manage the end-to-end technology product lifecycle, from discovery and requirements definition through development, release and ongoing optimisation.
• Define and maintain product roadmaps aligned with business objectives, operational priorities and customer needs.
• Translate business and operational requirements into clear implementation concepts, epics, acceptance criteria and development-ready user stories.
• Proactively manage and prioritise the product backlog, ensuring requirements are sufficiently refined ahead of sprint planning.
• Work closely with engineering, UX, QA and business teams to ensure technical feasibility and alignment on product requirements.
• Facilitate Agile ceremonies, including backlog refinement, sprint planning, reviews and retrospectives.
• Drive delivery against agreed sprint objectives, actively managing dependencies, risks, blockers and spillover.
• Coordinate System Integration Testing (SIT), User Acceptance Testing (UAT), business validation and stakeholder sign-off.
• Work with engineering and QA teams to define appropriate test cases and regression testing requirements.
• Coordinate production releases, go-live readiness and post-implementation support.
• Manage multiple concurrent technology initiatives across different markets and stakeholder groups.
• Support the delivery and optimisation of warehouse management, last-mile delivery, cold chain and digital platform solutions.
• Collaborate with stakeholders to improve transaction processing, reporting, dashboards and business insights.
• Monitor product performance using relevant KPIs, customer feedback and operational data.
• Engage with senior Business, Operations and Technology stakeholders to communicate progress, manage expectations and resolve delivery challenges.
• Identify opportunities for continuous improvement, automation and innovation across the product development lifecycle.

Your Background

Essential

• 5–8 years' experience as a Product Owner, Product Manager or in a similar technology product delivery role.
• Bachelor's or Master's degree in Business, Computer Science, Engineering or a related field.
• Proven experience managing digital products across the full product lifecycle.
• Strong experience working directly with software engineering teams to deliver technology products.
• Demonstrated ability to translate business requirements into technical implementation concepts, epics and development-ready user stories.
• Strong experience managing product roadmaps, backlog prioritisation and sprint readiness.
• Practical experience working within Agile/Scrum environments.
• Experience coordinating SIT, UAT, business sign-off and production releases.
• Ability to manage multiple concurrent initiatives and cross-functional delivery teams.
• Good understanding of software development processes, APIs, integrations and digital platforms.
• Experience using product management tools such as Jira, Confluence, Aha! or Trello.
• Strong understanding of UI/UX principles and customer-centred product development.
• Analytical and data-driven approach to prioritisation, problem-solving and decision-making.
• Strong stakeholder management, communication and facilitation skills.
• Ability to balance strategic product thinking with hands-on delivery and execution.

Desirable

• Experience working on technology products within e-commerce, logistics, healthcare, supply chain or last-mile delivery.
• Exposure to warehouse management systems (WMS) and operational technology platforms.
• Experience with IoT, GPS tracking, cold chain management or delivery applications.
• Exposure to AI/ML-enabled products and data analytics platforms.
• Experience with Microsoft Dynamics or other ERP-integrated technology solutions.
• Experience developing transaction platforms, reporting dashboards or business intelligence products.
• Experience coordinating technology deployments across multiple African markets.
• Exposure to Rwanda, Kenya, South Africa or Ghana.
• Product Owner certifications such as Certified Scrum Product Owner (CSPO), SAFe Product Owner/Product Manager (POPM) or equivalent.
• Experience supporting production releases, hypercare and continuous product optimisation.