Overview

Our client is seeking an AI Program Analyst to support the adoption and scaling of AI capabilities across the organization. This is a hands-on role focused on AI experimentation, prompt engineering, workflow prototyping, and knowledge management. The successful candidate will work closely with product strategy and AI enablement teams to test, refine, and document AI use cases while helping colleagues leverage AI tools effectively and responsibly.

This role is ideal for someone with a strong interest in AI technologies, a structured approach to problem-solving, and a passion for experimentation and continuous learning.

Key Responsibilities

• Execute prompt testing, refinement, and optimization across a range of AI use cases.
• Support the configuration, testing, and evaluation of custom GPTs, AI assistants, and other AI-enabled solutions.
• Validate AI-generated outputs for quality, consistency, usability, and compliance with best practices.
• Assist in designing and prototyping AI-powered workflows and productivity solutions.
• Identify technical limitations, document findings, and escalate issues where required.
• Build and maintain prompt libraries, playbooks, living exemplars, and AI knowledge repositories.
• Document tested use cases and create reusable assets to support AI adoption across teams.
• Support AI coaching sessions, office hours, and user enablement initiatives.
• Help translate business questions into structured prompts, AI workflows, or enhancement opportunities.
• Track recurring user questions, adoption trends, and feedback to support continuous improvement.

Ideal Background

• 2–5 years of experience in analytics, digital transformation, technology enablement, operations, or related fields.
• Exposure to AI tools, generative AI platforms, prompt engineering, or workflow automation solutions.
• Experience supporting documentation, process improvement, analysis, or digital adoption initiatives.
• Comfortable working in collaborative, cross-functional environments.
• Demonstrated curiosity and interest in emerging AI technologies and practical applications.

Key Skills

• Prompt Engineering & AI Experimentation
• Generative AI Tools & AI Assistants
• Custom GPT Testing & Optimization
• Workflow Prototyping
• Documentation & Knowledge Management
• Data Analysis & Pattern Recognition
• Stakeholder Support & User Enablement
• Strong Written Communication
• Problem Solving & Critical Thinking

Location

Singapore or Kuala Lumpur