We are looking for an experienced Technical Business Analyst to join a leading telecommunications client on a managed services engagement based in Midrand (5 days onsite).

This role sits within a Risk and Fraud technology environment and is suited to a Business Analyst who is comfortable operating in a data-intensive, integration-heavy ecosystem. The successful candidate will translate complex risk and business requirements into clear, structured technical specifications across APIs, data pipelines, and enterprise platforms.

This is not a purely functional BA role — the ideal candidate must be technically strong, confident with SQL and APIs, and comfortable working with Big Data and integration teams.

Key Responsibilities

• Engage with Risk and Fraud stakeholders to gather and document detailed business and system requirements
• Translate requirements into functional and technical specifications for integration and data teams
• Perform advanced SQL analysis to validate data, investigate issues, and support solution design
• Define API requirements using Swagger / OpenAPI specifications
• Support data modelling, ETL processes, and data warehousing initiatives
• Collaborate with architects, developers, and data engineers on solution design
• Facilitate workshops, backlog refinement, and sprint ceremonies
• Support UAT planning and coordinate validation activities
• Ensure governance, traceability, and documentation standards are maintained
• Contribute to continuous improvement within an Agile delivery environment

Minimum Requirements

• 5+ years’ experience as a Business Analyst in a technical or data-heavy environment
• Strong hands-on SQL experience (non-negotiable)
• Experience working with APIs (Swagger / OpenAPI)
• Exposure to Big Data, ETL, or data warehousing environments
• Experience in Risk, Fraud, or regulated enterprise environments
• Strong stakeholder management and documentation skills
• Agile experience (Jira / Confluence)