We are looking for an experienced Technical Business Analyst (Fraud Systems) to join a high-impact Risk, Assurance and Fraud Systems environment on a managed services engagement based in Cape Town.

This role is suited to a senior BA with strong data-driven project exposure, hands-on SQL capability, and experience defining integration requirements across risk and fraud platforms. The successful candidate will support Vodacom’s Fraud Graph Analysis Project and related fraud prevention initiatives.

This is a highly technical BA role requiring strong ownership, independence, and the ability to operate across multiple stakeholders including forensic analysis, security, CRM system owners, and big data platform teams.

Key Responsibilities

• Perform holistic analysis of risk and fraud system requirements, including source systems and integration design
• Conduct stakeholder interviews and workshops to elicit detailed business and technical requirements
• Develop use cases, user stories, and functional specifications
• Define integration requirements (SQL queries, API Swagger/OpenAPI specifications)
• Develop conceptual and logical data models
• Analyse large datasets and identify patterns and trends aligned to fraud detection
• Collaboricate with forensic, security, CRM and big data teams to implement new fraud detection capabilities
• Support backlog prioritisation, sprint planning and agile ceremonies
• Facilitate and support User Acceptance Testing
• Provide architectural and design input where required
• Conduct post-implementation validation and troubleshoot operational issues
• Provide support to Security and Privacy by Design Assurance processes

Minimum Requirements (Non-Negotiable)

• Minimum 6 years’ experience as an IT Business Analyst
• Minimum 3 years’ experience on data-driven projects (ETL, Data Warehousing, Big Data)
• Strong SQL proficiency (querying and manipulating relational databases)
• Proven experience defining API Swagger/OpenAPI specifications
• Strong Excel capability
• Experience working in agile delivery environments
• Relevant qualification (BCom Information Systems, BSc Computer Science, or similar)

Advantageous

• Experience with AWS-based products
• Experience with Atlassian tools (Jira, Confluence)
• Exposure to fraud, risk or financial crime systems