Our client, a global payments firm is seeking a Cards Product Manager with strong product, commercial and stakeholder management skills to support the development, scaling, and optimisation of credit and debit card portfolios.

This is a 12-month, on-site, full-time contract based in Hong Kong. The consultant will help drive product roadmap delivery, go-to-market initiatives, and portfolio performance (e.g., activation, spend, retention, profitability), while supporting partner bank relationships and identifying opportunities to expand value-added services.

What you will be doing

• Define and execute a roadmap to scale credit and debit card products across multiple customer segments.
• Identify portfolio growth opportunities (e.g., premium, exclusive, and digital-first offerings).
• Monitor market trends and competitor activity to support differentiation and profitability.
• Manage the end-to-end product lifecycle for credit and debit cards, including pricing, rewards, and feature enhancements.
• Partner with internal and external stakeholders to shape card features, user experience, and value propositions.
• Manage relationships with fulfilment vendors.
• Work with Marketing on acquisition campaigns, retention programmes, and cross-sell strategies.
• Develop and optimise targeted promotions using customer insights and digital channels; measure and improve campaign performance using data-driven insights.
• Support account teams in growing Mastercard share with partner banks and managing day-to-day bank enquiries.
• Identify and progress opportunities to apply value-added services (e.g., consulting, analytics, marketing, loyalty solutions) to drive product growth.
• Explore innovative services (e.g., instalment programmes, lifestyle benefits, merchant offers).
• Track and report key card portfolio KPIs (activation, spend, retention, profitability) and use analysis to improve product features and marketing ROI.

Your background

• Seniority: 7+ years of relevant experience
• Education: Bachelor’s degree in Business, Finance, Technology, or a related field
• Essential experience and skills:
• Product management experience in payments, card programmes, fintech product management, or card scheme operations
• Proven track record launching and managing debit and/or credit card products for international banks (preferably in Hong Kong)
• Strong project management and stakeholder engagement; able to run multiple initiatives concurrently.
• Strong communication skills
• Comfortable working in an Agile environment and delivering outcomes within it
• Language: Fluent in Cantonese & English