Our client, a Global Payments Consulting Firm is currently engaged in a project with a leading bank in player in Greece. To support with this, our client is looking to onboard someone in the capacity of an experienced Product Management PM (Payments) to lead and oversee complex projects, driving the successful delivery of innovative payment solutions. This individual will collaborate with cross-functional stakeholders and work on-site with the bank's Cards Department Stream, joining a dynamic group of digital payments professionals. 

The successful candidate will be based at the end client's offices and will be working alongside a dynamic team of digital payments professionals.

Ideal candidates for this role have solid, hands-on experience in the payments industry and a strong understanding of the end-to-end payment ecosystem. This includes card scheme operations, digital payments, transaction processing, and industry regulations.

The selected candidate will be responsible for coordinating scheme-related projects, supporting daily operational activities, providing strategic insights and ensuring alignment between internal scheme teams and client objectives. Strong communication, analytical thinking and project coordination skills are key to success in this position. 

Roles & Responsibilities:

•  Design, implement, and continuously optimize innovative payment solutions with a strong focus on customer needs
• Collaborate closely with internal stakeholders (e.g., IT, Marketing, Sales, Operations) to gather, specify, and efficiently implement product requirements
•  Analyze user data and KPIs to identify optimization opportunities and maximize product performance
•  Management of multiple client programs and projects related to scheme products (e.g. Smart Data) and Services) - involving implementations of complex IT solutions in the area of digital payments and financial services  
• Effective project planning in line with business priorities as well as associated cost and timeline boundaries. 
•  Establishing appropriate stakeholder management/communication plans and effective governance, in line with the needs of the program / project
• Ensure that the program goals are realistic, the correct delivery structure is created to support the scope of work and clear lines of accountability are established
• Support the client in establishing and maintaining high standards of project accounting and financial reporting
• Effective evaluation, planning and management of contingency. Identification and management of risks/issues/actions to ensure satisfactory completion and delivery to project milestone plans, deploying effective escalation where required
• Identifying, analyzing and prioritizing with the client value creation possibilities related to scheme products and services (e.g. Secure Card on File – SCOF) to expand business levels

Knowledge & Experience Required:

• 4-6 years of experience in product management or a similar role, ideally with a focus on payment solutions and collaboration with development teams
•  In-depth understanding of payment systems, technologies, and processes (e.g., payment gateways, card solutions, wallets). Knowledge of industry-specific regulations (e.g., PSD2) is desirable.  
• Ability to accurately collect and analyze data to create sound, data-driven decision-making foundations
• Present business case requirements, Program & Project goals and progress at senior management
• Experience of managing large-scale software implementation projects essential & demonstrable experience of delivering projects in a technology environment
• Excellent leadership skills, with the ability to influence and engage the stakeholders at all levels  
• Self-supportive with a high degree of initiative and enthusiasm, requiring minimal management 
• Proven ability to manage and deliver in a multi-project, matrix managed environment
• Strong analytical and problem-solving skills 
• Project or program management experience in a client-facing or consulting capacity
• Ability to manage multiple workstreams in a structured and organized way
• Skilled communicator who can simplify complex topics for a range of audiences 
• Proficiency in Microsoft Excel, PowerPoint, and other business tools 
• Experience with scheme platforms, tools, and programs is a plus 
• Formal project management certification (e.g., PMP, Prince2) is considered an advantage 

Mandatory Skills:

• Fluency in Greek and English is required 
• Proven knowledge and experience in the payments industry is required (e.g., card schemes, transaction processing, issuing/acquiring, regulations) 
• Proficiency in Microsoft Excel, PowerPoint, and other business tools 

This is a contractual role and will be for a duration of 12 months. This role is based in Athens, Greece.