Requirement description

Our client, a Global Payments Firm, is currently carrying out a project for a leading regional bank in Qatar. To support with this, our client is looking to onboard UAT Testers – Cards & Payments to join their Cards & Payments Technology Delivery team.

The individual will play a central role in safeguarding the quality of card products that millions of customers rely on every day. Joining a high-performing Cards & Payments delivery team, they will lead User Acceptance Testing across new card launches, Customer Value Proposition (CVP) enhancements, and compliance-driven changes — making sure what reaches the customer is reliable, compliant, and genuinely valuable.

The ideal candidates will have 5–8 years in UAT / QA testing within banking and payments, with demonstrable delivery on card product launches, card enhancements, and compliance-driven card programs.

Roles & Responsibilities:

• Plan and execute UAT (~40%): Translate business requirements into structured test scenarios, test cases, and test data covering card issuance, authorisations, settlements, disputes, rewards/loyalty, and adjacent card functionalities.
• Validate end-to-end transaction flows (~25%): Run integrated testing across CMS, switching, scheme connectivity, and partner systems for ATM, POS, and e-commerce transactions.
• Manage defects and retest (~15%): Log, triage, and track defects through to closure, with disciplined regression testing post-fix.
• Coordinate stakeholders (~10%): Partner with Business Analysts, Developers, QA engineers, and business users to keep test cycles moving and unblock issues quickly.
• Report and obtain sign-off (~10%): Produce clear UAT execution reports, traceability matrices, and secure formal business sign-off ahead of release on, and ongoing optimization -ensuring all launch dependencies (card profiles, limits, KYC/AML flows, settlement, fee structures) are delivered on time and to specification.
• Review and decompose Business Requirement Documents (BRDs) and functional specifications to derive complete, traceable UAT coverage.
• Design and maintain UAT test scenarios, test cases, and test data for card issuance, transaction processing, settlements, disputes, rewards & loyalty, and other card functionalities.
• Validate end-to-end card transaction flows across multiple systems (CMS, authorisation, clearing & settlement, scheme networks, and partner integrations).
• Document, track, and close defects using Azure DevOps (and/or JIRA), maintaining a clean audit trail of artefacts and test evidence.
• Execute regression testing following defect fixes and release candidates, ensuring no regression of in-life card functionality.
• Ensure compliance with card-scheme mandates and prevailing banking and regulatory requirements relevant to card products.
• Prepare UAT execution reports, requirement traceability matrices, and secure formal business sign-off prior to production release.

KPIs:

• Defect leakage to production — minimise post-release defects per card release (UAT effectiveness.)
• UAT cycle time — time from UAT entry to business sign-off, benchmarked against comparable card-release cadences.
• Test coverage and traceability — % of business requirements covered by traceable UAT cases.
• Defect closure cycle time — average time from defect logging to verified closure.
• First-time-right releases — % of releases passing UAT without major rework.
• Customer-impacting issues post go-live — incidents within the hypercare window, as a quality-of-release signal that directly supports customer trust and continued product adoption.

Knowledge & Experience:

• 5–8 years in UAT / QA testing within banking and payments, with demonstrable delivery on card product launches, card enhancements, and compliance-driven card programs.
• Domain expertise: Card lifecycle management across Credit, Debit, and Prepaid; transaction acquiring and processing across ATM, POS, and e-commerce; settlement and reconciliation; chargebacks and disputes; fraud management.
• Testing expertise: UAT planning and execution, CVP validation, partner integration testing, test case design, defect management, regression testing, requirement traceability, and test reporting.
• Tools & platforms: JIRA, Azure DevOps; Card Management Systems such as Way4 and TSYS PRIME; familiarity with core payment processing platforms and card-scheme connectivity.
• Regulatory & compliance awareness: Working understanding of card-scheme rules and banking compliance obligations applicable in the GCC / Qatar context.
• Soft skills & leadership: Strong analytical and problem-solving mindset; clear written and verbal communication; ability to coordinate multiple stakeholders under release pressure; pragmatic ownership of quality outcomes; collaborative, candid, and team-oriented working style with a bias for action and disciplined delivery.

Mandatory Skills:

• Hands-on UAT experience on card issuance, transaction processing, settlement, disputes, and rewards/loyalty across Credit, Debit, and Prepaid products.
• Professional proficiency in English (Arabic an advantage).
• Card product UAT experience across issuance, transaction processing, settlement, and disputes.
• CMS hands-on experience (Way4, TSYS PRIME, or equivalent).
• Defect management using Azure DevOps and/or JIRA.
• Requirement traceability and UAT reporting discipline with demonstrable business sign-off ownership.

This is a 12-month contractual role, extendable subject to programme needs, based on-site in Doha, Qatar.