Our client is looking for an experienced and analytically strong professional to join their team on a contract basis as a Product Expert. This role is initially for a period of 6 months, with the potential for a 6-month renewal, and plays a critical role in shaping and embedding business-as-usual (BAU) processes for a newly implemented policy administration system (PAS).

The ideal candidate will have 6 to 7 years of relevant experience, and hold qualifications as a Qualified Actuary, Chartered Accountant, senior actuarial student, or come from a similarly strong numeric and analytical background. Experience in product management, performance tracking, or a similar function will be highly beneficial, especially where it relates to setting up operational processes in a complex and evolving environment.

Further Skill set requirements:

• Experience in a product management/performance/similar role will be beneficial.
• Strong technical skills and attention to detail.
• Excellent analytical skills (verbal and numeric)
• Problem solving skills
• Good interpersonal skills and ability to work in a team and across teams.
• Good communication skills (both written and verbal).
• Motivated self-starter who shows initiative, is proactive and looks for ways to improve existing processes.
• High levels of drive, energy and innovation.
• Ability to work under pressure
• Ability to manage a team and manage, plan and prioritise work deliveries
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Access).
• Programming knowledge and experience with SQL will be advantageous.
• Decision-maker
• Strong team-player
• Professional, assertive, deadline-driven self-starter

Key responsibilities:

• An understanding of the new range of products (training to be arranged)
• An understanding of the functionality of the new PAS
• An understanding of the existing platform, business as usual (BAU) processes. Process documents are available, and training to be arranged with existing resources. These processes will need to be created/developed for the new PAS.
• Planning and establishing all the BAU processed for the new PAS
• Documenting all the S&I BAU processes for the team and training of resources
• Managing a team and directing the team to setup and perform the processes on an ongoing basis.
• Assessing processes and integrating the S&I BAU work into the existing BAU processes so that we can assess where we can achieve economies of scale.