Our client, a leading retail payments platform, is seeking a Senior Technical Business Analyst to play a crucial role in refining and delivering product stories within Agile squads. The ideal talent will work closely with internal and external stakeholders, ensuring seamless integration across squads and external partners. This role is pivotal in maintaining an efficient product backlog, defining technical requirements, and contributing to an evolving payment ecosystem backed by one of Australia’s largest retail groups.

The consultant should have extensive experience in technical business analysis, particularly in Agile environments, and a deep understanding of API integrations, microservices, and vendor software. Payments experience is a plus.

Key Activities:

• Develop and maintain comprehensive product documentation, including feature definitions, process maps, and sequence diagrams.
• Collaborate with stakeholders to refine product backlog and align user stories with business objectives.
• Translate complex business requirements into high-quality user stories with clear acceptance criteria.
• Lead Agile ceremonies, including sprint planning, refinement, and showcases.
• Ensure external dependencies with partners and other squads are well defined for initiative success.
• Provide product insights to Product Owners and Managers to influence the product roadmap.
• Act as a liaison between technical teams and senior leadership, communicating high-level problem statements and detailed execution strategies.

Your Background:

Essential:

• 5+ years of experience as a Technical Business Analyst.
• Proven expertise in working with vendor software and internal development teams.
• Strong background in Agile Scrum methodologies and sprint planning.
• Hands-on experience with RESTful APIs and microservices technologies.
• Proficiency with Atlassian tools (JIRA, Confluence) for documentation and backlog management.
• Excellent stakeholder management and ability to influence cross-functional teams.

Desirable:

• Payments industry experience is advantageous.
• Experience using Postman for API testing.
• Familiarity with Swagger for API documentation.
• Exposure to UX design principles.